Terms & Conditions

Welcome to ABSOL ENERGY (PVT) LTD. By accessing or using our website, services, or purchasing products, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General

These Terms & Conditions apply to all users of this website and customers of ABSOL ENERGY (PVT) LTD. By using our services or placing an order, you accept these terms in full. If you disagree with any part, please refrain from using our services.

2. Products & Services

We offer solar energy solutions, including products such as solar panels, UPS systems, batteries, inverters, and installation services.
All product descriptions and prices are subject to change without notice. We reserve the right to discontinue or modify any product or service at any time.

3. Orders & Payments

  • Orders must be placed through our website, phone, or official sales channels.
  • Full payment or agreed deposit must be made at the time of order placement unless otherwise stated.
  • We accept various payment methods including bank transfers, cash on delivery (where applicable), and digital payments.
  • ABSOL ENERGY reserves the right to refuse or cancel any order for reasons including stock availability, pricing errors, or suspected fraud.

4. Delivery Policy

  • Delivery times are estimates and may vary based on location and order volume.
  • Delays caused by third-party courier services are not the responsibility of ABSOL ENERGY.
  • Customers are responsible for providing accurate shipping information.

5. Return & Refund Policy

  • Returns are accepted within 7 days of delivery for eligible products.
  • Products must be unused, in original packaging, and returned with all accessories.
  • Refunds will be processed after product inspection and approval.
  • Custom or installed products may not be eligible for return.

For full details, please refer to our Delivery & Return Policy.

6. Installation & Warranty

  • Installation services must be booked through authorized ABSOL ENERGY technicians.
  • Product warranties vary by item and are subject to manufacturer terms.
  • Improper installation or misuse will void warranties.
  • Any electrical work not performed by ABSOL ENERGY or its authorized agents is not our responsibility.

7. Intellectual Property

All content, including logos, images, text, and product designs, is the property of ABSOL ENERGY (PVT) LTD. and protected under copyright laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability

ABSOL ENERGY (PVT) LTD. is not liable for:

  • Any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
  • Damages resulting from user error, third-party installations, or unauthorized modifications.

9. Privacy

Your privacy is important to us. By using our website or services, you consent to our Privacy Policy and the use of your data as outlined therein.

10. Governing Law

These terms are governed by the laws of Pakistan, and any disputes shall be resolved through the relevant courts in Pakistan.

11. Changes to Terms

ABSOL ENERGY (PVT) LTD. reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services after changes implies acceptance of the revised terms.