Delivery & Return
At ABSOL ENERGY (PVT) LTD., we strive to provide fast, secure, and reliable delivery of our solar products and electronics to ensure your satisfaction. Please read our delivery and return policy carefully before placing an order.
Delivery Options Overview
Orders are typically processed within 1–2 business days, and delivery takes 3–5 working days in major cities. Remote areas may take slightly longer.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
Orders under $100: All day delivery. Order anytime: |
$5 |
Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
1. Eligibility for Return
You may request a return or exchange within 7 days of receiving the product if:
The item is damaged, defective, or not as described.
You received the wrong product.
Note: The product must be unused, in its original packaging, and include all accessories.
2. Non-Returnable Items
The following items are not eligible for return:
Customized products or installations
Items damaged due to misuse, mishandling, or electrical faults not caused by us
Products without original packaging
3. Return Process
To initiate a return, please contact our support team at 0917256549 with your order number, reason for return, and product images (if applicable). Once approved, we will guide you through the return procedure.
4. Refunds
Refunds will be issued after the returned product is inspected and approved. Refunds may take 7–10 business days and will be credited to the original payment method.
FAQs
Orders are typically processed within 1–2 business days, and delivery takes 3–5 working days in major cities. Remote areas may take slightly longer.
Yes, we deliver to all major cities and remote areas across Pakistan through trusted courier partners.
Yes, once your order is dispatched, you will receive a tracking number via SMS or email to monitor the delivery status.
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If your product arrives damaged, defective, or incorrect, please contact our support team within 7 days of delivery. Share your order number and product images to initiate the return or exchange process.
Yes, if the item is eligible, you may request an exchange instead of a refund. Availability of replacement stock will be confirmed upon request.